Reference

168 sandibet Legal: clear rules for your account

168 sandibet Legal sets out how account access, wallet records and policy requests work before you enter the lobby.

Local-law accessAccount clarityPolicy contact pathMobile and desktop
168 sandibet 168 sandibet Legal: clear rules for your account
POLICY HELP PATH

Reach the right policy contact path

A clear contact route helps when a Legal question affects your account or wallet record.

Account access If phone verification or an eligibility question interrupts access, use the account policy path…
Wallet records For DANA, OVO, GoPay, QRIS or bank-transfer records, attach the transaction reference shown in…
Policy requests To ask about stored data, cookies, retention or a correction, use the same account…
DATA HANDLING DETAILS

How we handle your account data

Legal handling is practical: we use account details to identify your access request, connect wallet records to the correct account and protect the lobby from account misuse.

Account identity

We connect your account to the phone details supplied during registration and may ask for phone verification before discussing access.

Wallet matching

A DANA, OVO, GoPay, QRIS, bank-transfer or virtual-account record is checked against the account path that produced it.

Cookie choices

Cookies can support sign-in continuity, security checks and page settings in your browser.

Security checks

When access looks unusual, we may pause the account step and ask for verification before continuing.

Retention period

We retain account and transaction records for the period described in our Legal policy, taking account of security, dispute handling…

Requesting a change

If your account record needs correction, explain which detail is wrong and provide the phone-linked account reference.

What Indonesian account holders ask

These Legal answers cover the questions we expect before an account is opened or a policy request is sent. They address local access, data handling, wallet records, cookies and account changes without replacing the full policy text. If your case concerns a specific transaction or device, use the account contact path with your phone-linked reference.

168 sandibet Legal covers account eligibility, phone verification, personal data, cookies, security checks, retention, wallet records and policy requests. It also explains that access depends on local law and sets out the contact path for questions about your account or a transaction reference.

Access depends on local law and your location. We ask you to confirm that use is permitted before completing the account step. If you are in Bandung or another Indonesian city, the same local-law condition applies when you open the site on mobile or desktop.

Phone verification links the account request to the phone details you supplied and helps us avoid discussing personal records with an unverified person. We may require it before account access or before handling a request about DANA, QRIS, bank transfer or another wallet record.

We match a DANA or QRIS record to the account path and reference connected with that transaction. This supports status checks without revealing another account's details. The same approach applies to OVO, GoPay, virtual account and bank-transfer records where local law permits.

Yes, you can send a correction request through the policy contact path in your account. State the detail that needs changing and provide your phone-linked account reference. We verify the requester first, then explain whether the record can be amended.

Cookies may support sign-in continuity, security checks and browser settings. The Legal policy explains their purpose and handling, while your mobile or desktop browser provides controls to clear or restrict them. Clearing cookies may require you to complete the account access step again.

Use the policy support path inside your account and include your registered phone details plus any relevant transaction reference. That route is suitable for access, data, cookie, retention and wallet-record questions, so we can send the request to the right policy contact.